GENERAL ENQUIRIES

"Understanding our Clinic before your Visit"

Do you have package for acupuncture or tui-na?

No, we do not offer treatment packages. Any treatment is only conducted after consultation with a Physician and upon the Physician’s advice. Our charges (consultation, medicine and treatment) are based on every visit.

Why can’t I get my medicine immediately after consultation?

Medicine for each patient is a customised prescription based on their body constitution, hence we do not have pre-made medication for immediate collection. Herbal decoction requires a standardized brewing process that takes 2-3 hours. Collection or delivery of herbal medicine is available earliest half a working day after consultation and subjective to our Pharmacy’s brewing schedule. Medication in the powder form is prepared by careful weighing and mixture of individual types of herbal powders according to the physician’s prescription. As no brewing is required, it can be prepared in a shorter time and will be available for collection after 30-45 minutes.

Will there be any tests performed when seeking TCM treatment?

TCM does not involve any western diagnostic tests. However, TCM utilizes its own diagnostic method, such as sensing of the pulse or examination of the tongue. Further physical examination, such as simple neurological examination and abdominal examination, may be performed on a case-by-case basis, under physicians’ discretion.

How long will it take for me to see the effects of TCM treatment?

The treatment duration required depends on type and severity of condition, as well as sensitivity and compliance of an individual to treatment. In general, TCM treatment may take a longer time to demonstrate its efficacy as compared to Western treatment. Chronic condition may require up to 3-6 months before improvement can be observed. However, TCM treatment contributes to long-term relief of the condition by improving your general constitution.

Can I bring my diagnostic radiology images for your physicians to review?

Yes, please do bring along your diagnostic radiology images and reports as they may provide our physicians with a better understanding of your condition.

Is my personal data protected?

Bao Zhong Tang TCM Centre will safeguard your personal data, and will not provide any detail to a third party unless instructed or given consent by the individual party involved. If you have registered your contact details under the Personal Data Protection Act (PDPA) but would like to receive SMS reminders from us, please inform us here.